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Request General Assistance

If you do not have a Williams College account but require assistance from the Faculty/Staff Support Desk please use the form below. If you do have a Williams account please use the form found at: http://ticket.williams.edu  General Help Request Form Name*… Continue reading »

Printing Overview

You Can’t Print Without PaperCut The Account: Williams faculty, staff and students all have PaperCut accounts. Visitors can create an account by purchasing a print card in Sawyer Library. The Software: PaperCut must be installed on the computer you’re printing from. Public campus computers already have it installed. To set up PaperCut on… Continue reading »

Initial Account Setup Directions

Once HR has notified you that your account has been created you will need to call Client Services at 413-597-4090 to receive a temporary password and your Williams Network Account username. (The directions below also apply when you need help re-setting a forgotten password, students may call the Student HelpDesk at 413-597-3088) Once you… Continue reading »

Student Guide to Technology at Williams

Recommended Brands for student computers OIT recommends Apple and Dell computers for their reliability and configurations.  There is a local authorized Apple repair shop in Williamstown and Dell has service technicians in the area who make service calls to the college for computer requiring warranty repair. Williams College is committed… Continue reading »